MMI is a leading provider of outsourced asset lifecycle and service contract management solutions.
For OEMs, resellers, distributors and service providers, Hardware Contract Management, Software Contract Management and service contract renewal schedules and equipment replacement cycles is time consuming, labor intensive and often neglected. MMI solutions simplify and streamline the entire process of managing IT assets, warranties and service contracts to:
• Increase revenues by improving maintenance and service contract renewal rates
• Reduce contract management time and cost
• Improve customer satisfaction and retention by proactively renewing service contracts
• Identify opportunities for new and replacement equipment sales
Mid-size to large companies have hundreds or thousands of technology assets at multiple locations. A lapsed service contract, resulting in a denial of service, can cause an expensive business disruption. By utilizing MMI’s ONEview Portal and services, your organization will enable your customers to ensure business continuity and reduce costs by:
• Enabling timely renewal of hardware and software support contracts for assets vital to
running the business
• Making better informed decisions and smarter investments to reduce costs going forward
• Working more effectively with vendors to streamline procurement and leverage assets
• More accurate forecasting and budgeting for service and maintenance contracts
Your organization will bring a new value-add to your customers and drive more revenue and margins
Keywords: Asset Lifecycle Management, Maintenance Business Process Consulting, SaaS - ONEview Portal and SErvices, IBM Hardware and Software Maintenance, IT Asset Management, Maintenance Renewals
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